To our valued clients and patients:
The breakneck spread of COVID-19, and evolving recommendations for containment, require that we take precautions to protect you, our staff, and your beloved kitty from exposure and harm.
For the foreseeable future, NYCH asks that only visits for unwell or urgent-need patients be scheduled. Given circumstances, routine visits, vaccinations, and elective procedures should be postponed until such time as the pandemic has waned.
If you have had direct contact with an infected individual, or are yourself ill, please arrange for a friend or family member to bring your cat.
As possible, we will collect your cat from you at the door or reception area. We can then communicate with you via phone or FaceTime to get a complete history, discuss our exam findings and recommendations, and decide how best to proceed.
Payments should be made by credit card only. Best to provide a number over the phone so as to limit potential contamination.
We will for now be operating with limited hours: M/W/F 10-4, Tu/Th 10-6, and Saturday 10-2. We remain closed on Sundays.
General information requests or medical questions should be directed to firstname.lastname@example.org. One of the doctors or staff will make every effort to reply within 24 hours.
Please call well in advance for prescription refills. Some of your prescriptions will be available on our on-line store via the link on this website. Please do not ask for antibiotics or other prescriptions unless we have already established a diagnosis for a specific condition.
As cat owners and cat lovers ourselves, be assured we’re working very hard to maintain continuity for your cat’s care through this crisis.
We so appreciate your cooperation and understanding as we all try to navigate these changing times.
– Dr. Peter H Soboroff and all at NYCH